I rarely comment on customer or professional services from the medical community, but after some recent experiences with a retinal ophthalmologist office and urologist office, some comments are required.
To the former, I have been treated twice for retinal tears in my left eye with cryotherapy. On each occasion two things have happened: both my eyesight and floaters in my left eye have gotten worse. Before, the floaters were minimal; now they’re everywhere all the time. They may be fixing my retina, but my eyesight is still diminished. When I spoke to them about both effects, they seemed unconcerned and ambivalent like this was all just going to go away. I’m concerned about their medical competency. The first rule for a physician is: First, do no harm. Maybe this does not apply to eye doctors. #LancasterRetinaSpecialists
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Tagged as:
bedside manner,
customer service,
Doctors,
Keystone Urology Specialists,
Lancaster Retinal Specialists,
medical profession,
medical professionals,
nurses
Offending The Gods Of The Medical Profession
by Craig Hartranft on April 9, 2022
in American Culture & Politics, Op-Ed
I rarely comment on customer or professional services from the medical community, but after some recent experiences with a retinal ophthalmologist office and urologist office, some comments are required.
To the former, I have been treated twice for retinal tears in my left eye with cryotherapy. On each occasion two things have happened: both my eyesight and floaters in my left eye have gotten worse. Before, the floaters were minimal; now they’re everywhere all the time. They may be fixing my retina, but my eyesight is still diminished. When I spoke to them about both effects, they seemed unconcerned and ambivalent like this was all just going to go away. I’m concerned about their medical competency. The first rule for a physician is: First, do no harm. Maybe this does not apply to eye doctors. #LancasterRetinaSpecialists
[read more]
Tagged as: bedside manner, customer service, Doctors, Keystone Urology Specialists, Lancaster Retinal Specialists, medical profession, medical professionals, nurses
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